CXM FOR ECOMMERCE

Delight your customers and build loyalty

Deepen customer and employee relationships and drive growth with personalized experiences.

customer experience management

Collect actionable feedback throughout the customer journey

You’re not a data scientist. boostCX makes it easy for you to get a holistic view of customer experience data so you can take action to make improvements.

Intuitive and easy-to-use survey builder tool

Leverage SMS, email, phone, and in-app surveys

Multilingual support means every customer counts

AI-generated scorecards with actionable insights to make immediate improvements

Engagement Services

Never miss a customer connection again

With live agent, intelligent automation, and conversational AI engagement services, you can rely on boostCX to provide positive customer experiences for your brand across every channel.

Provide customer care and back-office support

Capture and closely monitor customer complaints

Live and virtual agent support become an extension of your team

social reputation management

Understand and enhance your online reputation

With a range of solutions built to enhance your brand's visibility and reputation across social media platforms, boostCX can help you grasp public sentiment and quickly address customer feedback.

Aggregate social reviews and comments from multiple review sites

Engage with at-risk customers and improve your online reputation

Trigger alerts based on poor reviews, keywords, or negative sentiment

FREE eBOOK

How do you know if you're getting the most value from your customer experience management strategies?

Download this free eBook to learn about how to make data-driven decisions by tracking key performance indicators (KPIs) across your customer experience initiatives.

Download to learn about:

Which key performance indicators (KPIs) are critical to measure for the success of your customer experience initiatives

The best approached to identifying strengths and weaknesses in your customer service strategies

How to make data-driven decisions to implement immediate improvements across your business

By submitting this form, I acknowledge I've reviewed and accepted boostCX's privacy policy, which details how my personal information will be processed, and boostCX's terms and conditions.
Thank you! You're on your way to delivering a better customer experience.
Download eBook
Oops! Something went wrong while submitting the form.